FIREWRIGHT: THE GAS HEARTH
PROFESSIONAL’S TRAINING PROGRAM
(WORKBOOK/VIDEO SET)
Give your new gas appliance installer, customer service rep or sales
associate the right start with this practical introduction to gas
hearth products and installation. Workbook illustrations, charts,
four-color photos of flame characteristics, and text concentrate on
issues such as determining if the appliance is igniting and performing
properly, if burner controls are functioning properly, and how to
troubleshoot common problems. Self-check questions and a 50-minute
motivational and instructional video provide an interactive learning
experience.
“The video portion is a good tool for reinforcement
and for reference, especially when our customers have specific problems.
The pictures and field applications found in the workbook did a nice
job of presenting what is really out there.”
—Ray Graham
Sunrise Home & Hearth, Ellsworth, ME